First read through the instructions for Windows and then Mac and attempt to identify the steps which work with your computer.
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In the example above the version of Mac OS X is To lookup the OS name for each version number like ' Every comment submitted here is read by a human but we do not reply to specific technical questions. For technical support post a question to the community. User Help. Site Search User. Email Appliance. Tweets by SophosSupport.
How do I know which operating system my computer is running? Article ID: This article helps you to identify which operating system is installed on your computer. Applies to the following Sophos product s and version s Not product specific What To Do In the corner of the computer screen you may have one of the following icons, either the bottom-left or top-left corner.
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What if none of the icons match what I see? If you are still having trouble you can: Check your computer manual.
Request further help on our community forums Confirm the version of Windows In all versions of Windows you can open detailed system information as follows: Open a run box. You may encounter problems with scanning, reading, or recognition of PDF files if you're using an older version of K with a newer Mac OS. More details: We suggest to either upgrade or to use the Alex voice for reading with K v5. Alex comes bundled with OS X.
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If you encounter these problems, please consider upgrading. If you own K v5, please talk to our sales team about upgrading to the latest version of K Install guides are available: You can download the latest full build e. You can download the latest full build version of K for Mac OS from here: You can download older full build versions from here: Make sure to download the version and edition that you own. So if you own K v14 Standalone and have not yet upgraded most likely a paid upgrade , download K v14 standalone from the older versions link above.
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